How the Program Will Work
The contact tracing program will be conducted on a voluntary basis on the part of travelers.
During the check-in phase, United customers will have the option of providing contact information such as email address, phone number, and their destination address. Travelers can opt-in to provide information online, through United’s mobile app, or at the airport.
United Airlines indicates that the program is designed to obtain traveler contact information which can be easily accessed by the CDC, thus supporting the CDC’s efforts to curb the spread of COVID-19 in the US.